Ordering and Payment
We accept all major credit and debit cards issued by Visa, Mastercard and American Express. We use Stripe as our payment service provider partner to facilitate online payments.
Our deliveries are sent via Royal Mail and are usually fulfilled within 2-3 working days. Orders placed before 1pm will be despatched the same day. Orders placed after 1pm will be despatched the next working day.
Delivery costs are based on weight and will be calculated and displayed during checkout.
- UK Next Buisness Day Delivery (DPD)
- UK Royal Mail Standard 24 (1st) and 48 (2nd)
- UK Royal Mail Tracked and Signed 24 (1st) and 48 (2nd)
- Europe Standard
- Europe Tracked
- International Standard
- International Tracked
All UK and European orders over 2kg are automatically upgraded to our DPD courier service which is detailed at checkout when choosing shipping option.
UK Royal Mail 24/48 Tracked Service includes the following services:
- Full end to end tracking.
- Free Email & SMS Notification
- Customer Estimated Delivery Notifications
- In flight delivery options
- Safeplace option
- The Largest Click&Collect service within the UK
- Free Re-delivery
- Great service quality
- Full UK Delivery - No Offshore Charges for Northern Ireland, Channel Islands and Scottish Isles.
- Saturday Delivery as standard.
- Signature Optional
Please ensure you choose the correct delivery option during checkout or your order may be delayed. If you are unsure or have any question please contact us through our online form.
If you have a problem with your purchase and would like to return your item(s) and/or request a refund, please contact us through our online form and let us know your reasons.
Need more info?
If you have any questions about our ordering, payment and delivery process please get in touch and we'll be happy to help.